Frequently Asked Questions (FAQ)
1. What are home services?
Home services include various professional services such as plumbing, electrical repairs, cleaning, pest control, beauty services, and appliance repair, delivered directly to your home.
2. How do I book a home service?
You can book a home service online through our website or mobile app. Simply select the required service, choose a time slot, and confirm your booking.
3. Are the service providers verified?
Yes, all our service providers undergo a strict background check and verification process to ensure reliability and safety.
4. What are the payment options available?
You can pay via online payment methods such as credit/debit cards, UPI, net banking, or choose cash on delivery (COD) where applicable.
5. Can I reschedule or cancel my booking?
Yes, you can reschedule or cancel your booking through your account dashboard. Please note that cancellations might be subject to certain terms.
6. What safety measures are followed?
Our professionals follow strict hygiene protocols, use sanitized equipment, and wear protective gear to ensure safety.
7. How long does a service take?
The duration depends on the type of service. Most services take between 30 minutes to a few hours. You will be provided an estimated time before booking.
8. Is there a warranty on the services provided?
Yes, we provide a warranty on certain services. The details will be mentioned in the service terms while booking.
9. Do I need to provide any materials for the service?
In most cases, our professionals bring the necessary tools and materials. However, if additional materials are required, you will be informed in advance.
10. How do I contact customer support?
You can contact our customer support team via email, phone, or live chat available on our website for any assistance.